Retail Self Service Solutions
The COVID-19 pandemic has changed the world we live in. From a retail perspective, customers now expect their shopping experience to include as little social interaction as possible. Electronic receipts offer a solution that allows for the removal of another touch point, as it erases the need to touch, handle and/or exchange paper receipts with a cashier – helping to safeguard retailers, their employees and customers.
e-Receipts is the delivery of electronic (email and/or SMS text) receipts from POS transactions or other transactional solutions (including images in email content or via links in SMS text) to the customer at the end of a transaction.
Electronic Receipts helps enhance the overall shopping experience and offers benefits to both retailer and customer:
We’d love to engage with you on this solution.
The COVID-19 pandemic has changed the world we live in. From a retail perspective, customers now expect their shopping experience to include as little social interaction as possible.
Electronic Vouchers allow retailers to reward customers for their loyalty or spending within their stores. Electronic Vouchers also offer a means of getting assistance to customers who need essential goods, while also ensuring that they get utilised for their intended purposes. Government is currently actively promoting the use of vouchers and grants to help customers attain essential goods.
e-Vouchers is an electronic voucher solution that allows retailers to provide special offers and discounts to customers via electronic vouchers, using multiple channels and messaging solutions, including email and SMS, to deliver them.
Electronic Vouchers offer several benefits to retailers and their customers:
Yes, provided that the POS solution can integrate to a web service that will be provided.
Yes, the solution provides a facility for this, integrating to CRM and other associated solutions.
SaaS or licensed
Yes, with the availability of your current POS solution provider.
Yes, the POS solution would need to prompt for the customer preference.
The format of the e-Receipt is totally flexible and can be set up by yourself.
No, customers can scan the QR code supplied to them via email or messaging. Additionally, the coupon number can be entered by the cashier.
Yes, the solution allows you to define redeem and issue rules for every campaign. This includes the issue of vouchers based on spend, products bought, combination of products purchased etc. Redeeming vouchers is based on similar rules.
Yes, the voucher layout that is presented to customers is fully customisable.
Yes, every voucher is validated to ensure that it is valid in terms of dates and rules.
The coupon engine can either be hosted within the retailer environment or can be hosted within a third-party environment or within the cloud.