Electronic Receipt

Electronic Voucher

Electronic Receipt

COVID-19 Statement

The COVID-19 pandemic has changed the world we live in. From a retail perspective, customers now expect their shopping experience to include as little social interaction as possible. Electronic receipts offer a solution that allows for the removal of another touch point, as it erases the need to touch, handle and/or exchange paper receipts with a cashier – helping to safeguard retailers, their employees and customers.

Electronic Receipts Summary

e-Receipts is the delivery of electronic (email and/or SMS text) receipts from POS transactions or other transactional solutions (including images in email content or via links in SMS text) to the customer at the end of a transaction.

Why Electronic Receipts?

Electronic Receipts helps enhance the overall shopping experience and offers benefits to both retailer and customer:

  • It reduces the need for storage of paper receipts.
  • It offers a cost reduction by reducing both paper, as well as printer usage and maintenance. In fact, the saving of paper alone can assist with the ROI of this solution.
  • Customers tend to throw away their slips, making returns and paper wastage an issue. e-Receipts, on the other hand, are always available.
  • Paperless receipting contributes to the Green Initiative.
  • Retailers can reach customers by inserting digital offers into emails and target customers with specials using e-Receipts.

Solution Benefits

  • Easy to integrate into different channels via the use of web services.
  • Targeted marketing can be added to personalise receipts.
  • Searchable feature for receipts via web portal.
  • Can be sent to email or SMS.

Frequently Asked Questions

Can this solution integrate into any POS solution?

Yes, provided that the POS solution can integrate to a web service that will be provided.

Can we add targeted promotions to a receipt?

Yes, the solution provides a facility for this, integrating to CRM and other associated solutions.

Would you be able to assist us to integrate this solution?

Yes, with the availability of your current POS solution provider.

Can we offer both paper receipts and e-Receipts?

Yes, the POS solution would need to prompt for the customer preference.

Is the e-Receipt format fixed or can it be adjusted to accommodate particular requirements?

The format of the e-Receipt is totally flexible and can be set up by yourself.
Download

Engage with our solution expert

We’ll need just a few details from you, and our solution’s expert will be in touch on how to excellerate your business into the next normal

Electronic Voucher

COVID-19 Statement

The COVID-19 pandemic has changed the world we live in. From a retail perspective, customers now expect their shopping experience to include as little social interaction as possible.

Electronic Vouchers allow retailers to reward customers for their loyalty or spending within their stores. Electronic Vouchers also offer a means of getting assistance to customers who need essential goods, while also ensuring that they get utilised for their intended purposes. Government is currently actively promoting the use of vouchers and grants to help customers attain essential goods.

Electronic Vouchers Summary

e-Vouchers is an electronic voucher solution that allows retailers to provide special offers and discounts to customers via electronic vouchers, using multiple channels and messaging solutions, including email and SMS, to deliver them.

Why Electronic Vouchers?

Electronic Vouchers offer several benefits to retailers and their customers:

  • Use as a mechanism to attract and reward customers for their loyalty to a brand.
  • Introduce new products by offering vouchers to be used for the purchase of these products, thereby increasing adoption.
  • Provide special offers and discounts to customers.
  • Allows for retailers to move stock that they deem to be overstocked or slow-moving.
  • Full accountability and reporting on performance of campaigns.
  • Full balancing and settlement of supplier funding for campaigns.

Solution Benefits

  • Easy to integrate into different channels via the use of web services.
  • Issue and redeem vouchers via multiple channels.
  • Rules Engine to determine voucher values on issue and redemption.
  • Issue and redeem rules can be set up by the retailer for increased flexibility.
  • Vouchers can be sent via multiple channels (SMS, WhatsApp, email).
  • Easily integrated into social media.
  • Full and complete tracking of all vouchers issued and redeemed.
  • Full campaign management and reporting.
  • Vouchers can be designated to be redeemed within specific departments, branches, time frames or with association to certain products or groups of products.

Frequently Asked Questions

Do I have to print the vouchers?

No, customers can scan the QR code supplied to them via email or messaging. Additionally, the coupon number can be entered by the cashier.

Can I restrict the issue and redeeming of vouchers to a specific product, department or store?

Yes, the solution allows you to define redeem and issue rules for every campaign. This includes the issue of vouchers based on spend, products bought, combination of products purchased etc. Redeeming vouchers is based on similar rules.

Can a retailer brand these vouchers?

Yes, the voucher layout that is presented to customers is fully customisable.

Are vouchers validated when redeemed?

Yes, every voucher is validated to ensure that it is valid in terms of dates and rules.

What are the hosting options for the voucher engine?

The coupon engine can either be hosted within the retailer environment or can be hosted within a third-party environment or within the cloud.  
Download

Engage with our solution expert

We’ll need just a few details from you, and our solution’s expert will be in touch on how to excellerate your business into the next normal

You have a vision.
We can deliver the innovation
to take you there.

[]
1 Step 1
Full Name
Contact Number
Business Name
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right